Reliant Home Care
Reliant Home Care
Reliant Workforce Solutions

Grow Your Home Care Agency with Reliant

We have the infrastructure. You have the workforce. Together, we can serve more clients.

Call us directly859-456-0179
Reliant Home Care

Vendor Portal

Agency Dashboard

Admissions

Transfers

Clients

Clinical Docs

MAR

Case Mgmt

Timeclock

Billing

Compliance

Active Assignments

12 clients · 8 workers

98%

Compliance

● Live Portal
Partnership Overview

A Coordinated Service Network

By partnering with Reliant Workforce Solutions dba Reliant Home Care LLC, your Vendor Agency can gain access to qualified client referrals and service opportunities through our expanding care network.

Reliant is positioned to accept eligible clients using long-term care insurance and to coordinate referrals received through senior-care referral networks, community partners, families, case managers, healthcare professionals, and other trusted sources—including inquiries originating through services such as A Place for Mom.

As an approved Vendor Agency, you can focus on what your organization does best: providing dependable, compassionate care through your qualified workforce. Reliant supports the administrative structure needed to coordinate client admissions, agency assignments, service authorizations, documentation, billing elections, secure communication, compliance, and ongoing care oversight.

Partnership Opportunities May Include

Long-term care insurance clients
Private-pay clients
Senior-care referral inquiries
Family and caregiver referrals
Hospital and facility referrals
Case-management referrals
Community-based referrals
Respite and personal-care clients
Homemaking and companionship clients
Medication-reminder services
Transportation and escort opportunities
Ongoing and short-term care assignments
One Platform

One platform. More opportunities. Better coordination.

Approved Vendor Agencies can use the Reliant platform to:

Receive admission and transfer opportunities
Review and accept available client assignments
Assign qualified Vendor Agency workers
Access authorized client service plans
Document care at the point of service
Complete care notes and medication records
Communicate securely with the client’s care team
Manage schedules, timeclock records, and timesheets
Track billing and payroll information
Upload insurance and compliance documents
Monitor referrals, assignments, and agency performance

Important Authorization Notice

Vendor Agency status does not authorize the agency to use Reliant's licenses, provider numbers, payer agreements, credentials, or contracts unless Reliant provides separate written authorization.

The platform facilitates coordination and documentation. It does not transfer regulatory responsibility or credentialing authority.

A compassionate caregiver holding the hands of an elderly client
We have the infrastructure.
You have the workforce.

Together, we connect more clients with the compassionate, dependable care they deserve — while you focus on what your agency does best.

Reliant Home Care LLC

Platform Services

One secure platform for admissions, care coordination, clinical documentation, workforce management, and billing.

Admissions & Referrals

Receive and respond to admission offers and referrals through the secure transfer exchange.

Admissions Coordinator, Admin

Client Transfers

Send, receive, accept, and decline transfers with Corporate-approved minimum-necessary previews.

Admin, Case Manager

Client Care Center

Unified tabbed view of each assigned client — medical, care, and documentation in one place.

Worker, Supervisor, Case Manager

Medication Point of Care

Guided medication support workflows scoped by agency and worker credential authority.

Worker, Supervisor

MAR

Medication Administration Records with multi-factor identity confirmation and PRN follow-up.

Worker, Supervisor

Clinical Documentation

Standardized templates with mandatory co-sign workflows and immutable signed records.

Supervisor, Case Manager

Case Management

Cases, goals, and tasks scoped to your agency with full audit trails.

Case Manager, Supervisor

Secure Work Chat

Communicate with client care teams without exposing protected details in ordinary email.

All roles

Vendor Workforce

Manage your agency roster, credentials, and compliance status.

Admin, Supervisor

Scheduling & Timeclock

GPS-verified clock-in, geofencing, break controls, and exception flagging.

Worker, Scheduler, Admin

Timesheets & Payroll

Immutable timesheets with separate payable and billable hours, payroll batches, and exports.

Payroll Admin, Admin

Billing & Net 7 Invoices

Billable units validated against authorization, enrollment, and service plan. Net 7 enrollment charges.

Billing Admin, Admin

Compliance Center

Credential tracking, audit events, and configurable OT/holiday rules by work state.

Admin, Payroll Admin

Documents & E-Signatures

Controlled document exchange with electronic signatures and full audit history.

All roles

Reports & Analytics

Agency-level dashboards for workforce, payroll, billing, and compliance metrics.

Admin, Super Admin

How Partnership Works

A 10-step journey from application to ongoing compliance.

1

Apply

Vendor submits company application through the secure online portal with business information, ownership, locations, and services.

2

Corporate Review

Reliant reviews the agency profile, service capabilities, and geographic coverage to determine network fit.

3

Compliance Verification

Vendor uploads insurance certificates, licenses, certifications, and compliance documents for verification.

4

Sign Vendor Agency MOA

All parties execute the Memorandum of Agreement defining scope, rates, billing, and operational terms.

5

Configure Portal

Reliant activates the Vendor Portal, creates user accounts, and configures agency-level settings and access.

6

Receive Admission Offers

Vendor receives admission and transfer offers through the secure exchange with minimum-necessary client previews.

7

Assign Approved Workers

Vendor assigns screened, credentialed workers to approved clients with role-appropriate access levels.

8

Deliver & Document Services

Workers document authorized services through the Client Care Center, MAR, and clinical documentation modules.

9

Submit Time & Billing

Vendor manages timekeeping, timesheets, payroll, and billing with separate payable and billable hour tracking.

10

Maintain Compliance

Reliant monitors quality and contractual compliance. Vendor maintains credentials, insurance, and training.

Vendor Requirements

What You Need to Join the Network

All requirements must be verified before portal activation.

Active legal business entity
Tax identification and W-9
Required license or certification
Signed Vendor Agency MOA
General liability: $1M per occurrence / $2M aggregate
E&O or professional liability insurance
Workers’ compensation coverage
Automobile coverage (when transportation is provided)
Cyber/privacy coverage (when required)
Qualified and screened workforce
Background checks for all workers
Training and competency records
HIPAA / privacy safeguards
Incident-reporting process
Payroll and employment compliance
Agreement to Reliant documentation standards

Reliant verifies each requirement during the compliance review stage.

Vendor Specialties

Approved agencies identify their service capabilities. The platform enables only services supported by the agency's verified credentials.

Non-Medical Home Care

Personal Care

Homemaking

Companionship

Respite

Medication Reminders

Skilled Nursing

Private-Duty Nursing

Case Management

Transportation

Behavioral Health

Pediatric Support

Adult Services

Facility Staffing

Community Support

Corporate verifies authority, insurance, staffing, and credentials before activating any service for a Vendor Agency. Agencies cannot self-activate services without verification.

Submit a Referral

Send a secure referral to Corporate Admissions for screening. No protected client information is required on this public form.

Submit a Document

Already have your paperwork ready? Upload a document (insurance certificate, license, W-9, referral attachment, or other) and it will route securely to Corporate Admissions for review.

Secure Vendor Login

Access the Vendor Portal

Select your agency, then sign in with your credentials.

Select Your Vendor Agency

No agencies found.

Access is granted only when your authenticated user profile matches the selected Vendor Agency and all compliance requirements are met. Unauthorized access attempts are logged and reviewed.

Join the Network

Join the Reliant Vendor Agency Network

If your agency has a qualified workforce and is ready to serve more clients, we invite you to apply for partnership consideration today.

Reliant provides the coordinated platform and referral network. You provide the workforce and quality care. Together, we can connect more clients with the services they need.

Join today and position your agency for new referrals, expanded service opportunities, and continued growth.

DraftSubmittedUnder ReviewCompliance ReviewMOA PendingApprovedActive

Referral opportunities are not guaranteed. Client placement depends on eligibility, client choice, service needs, staffing availability, geography, payer authorization, executed agreements, insurance, credentialing, and applicable licensing requirements. References to independent referral services do not imply endorsement, sponsorship, or formal affiliation unless confirmed by a separate written agreement.

Support

Dedicated support channels for every aspect of the Vendor Portal.

Vendor Portal Support

Login issues, account access, and portal navigation

859-456-0179

Admissions & Transfers

Admission offers, transfer requests, and placement queue

859-456-0179

Compliance & Insurance

Credential verification, MOA, and insurance requirements

859-456-0179

Billing & Net 7

Invoices, Net 7 charges, payments, and billing disputes

859-456-0179

Payroll & Timeclock

Timesheets, payroll batches, and timeclock validation

859-456-0179

Clinical Documentation

Care notes, co-sign workflows, and clinical templates

859-456-0179

Security & Privacy

Access controls, data security, and HIPAA safeguards

859-456-0179
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